Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
■キャンセルポリシー■
ご予約時間から15分過ぎてもご連絡がない場合や、
ご連絡があっても大幅にご予約時間から遅れる場合などにつきましては、申し訳ございませんが、キャンセルとさせていただく場合がございますので、ご理解ご協力の程よろしくお願い致します。
また、悪質なキャンセルや無断キャンセルの場合は、お一人当たり¥2500を徴収させていただく場合がございます。ご理解のほどよろしくお願い致します。
(Translated by Google API)
■Cancellation Policy■ If we do not hear from you within 15 minutes of your reservation time, or if you are significantly delayed from your reservation time even if we contact you, we apologize for the inconvenience, but we may cancel your reservation. Thank you for your understanding and cooperation. In addition, in the case of malicious cancellation or unauthorized cancellation, we may charge ¥2,500 per person. Thank you for your understanding.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.