Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Cancellation (without notice): Average price of the restaurant
3,500 JPY×
2 person = Total
7,000 JPY
Notice from the restaurant regarding the cancellation policy :
(Original text)
■ご予約のキャンセルについて
【席のみ予約】
席のみ予約のキャンセルは、予約当日までにご連絡をお願いします。
ご連絡なしに予約時間の15分を過ぎた場合は、勝手ながらキャンセルとさせていただきますので、予めご了承ください。
【コース予約】
コース予約のキャンセルは、キャンセル料が発生する場合があります。
・前日キャンセルの場合:コース料金の20%
・当日キャンセルの場合:コース料金の50%
なお、ご連絡を頂かずに無断キャンセルにつきましては、予約金額の100%をご請求いたします。
■予約時間に遅れる場合について
交通事情や突然のトラブルなどのご事情で予約時間に遅れる場合は、判明した時点でご連絡ください。
ご連絡を頂かずに予約時間の15分を過ぎても、ご来店されない場合は、無断キャンセルとさせていただき予約金額の100%をご請求いたします。
なお、遅刻によるご予約時間の延長は原則不可となりますので、予めご了承ください。
(Translated by Google API)
■About canceling reservations [Reservations for seats only] Please contact us by the day of your reservation to cancel a reservation for a seat only. Please note that if you do not contact us and 15 minutes have passed since the reservation time, we will cancel your reservation without permission. [Course reservations] Cancellation of course reservations may incur a cancellation fee. ・If you cancel the day before: 20% of the course fee ・If you cancel on the day: 50% of the course fee In addition, if you cancel without notice without contacting us, we will charge 100% of the reservation amount. ■About being late for a reservation If you are late for a reservation due to traffic conditions or sudden trouble, please contact us as soon as you know. If you do not arrive 15 minutes after the reservation time without contacting us, we will cancel your reservation without notice and charge 100% of the reservation amount. Please note that in principle, we cannot extend the reservation time due to lateness.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.