Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
※予約キャンセルについて※
以下の通りとなります。
様々な理由でやむをえない場合があるかと思いますので、下記を参考願います。
【全キャンセル】
日程変更やキャンセルはご予約日の前日21時まで承っております。前日21時以降、また当日のキャンセルにつきましてはキャンセル料をご請求させていただきます。
尚、「旬彩」「旬和膳」のコースに限り前日17時までとさせていただきます。
キャンセル料はコースの場合、お料理分100パーセント(人数分)とさせていただきます。
【人数変更】
コース予約に関しましては、人数変更は、当日ご来店3時間前までは対応いたします。
ご予約3時間前以降、また来店時の変更はお料理分100パーセント(人数分)ご請求させていただきます。
どうかご理解とご協力のほどよろしくお願いいたします。
(Translated by Google API)
※About canceling reservations※ Please refer to the following as there may be unavoidable circumstances for various reasons. [All cancellations] Date changes and cancellations are accepted until 9:00 PM the day before the reservation. A cancellation fee will be charged for cancellations made after 9:00 PM the day before or on the day of the reservation. However, cancellations made only for the "Shunsai" and "Shunwazen" courses are accepted until 5:00 PM the day before. For course reservations, the cancellation fee will be 100% of the food (per person). [Changes in number of people] For course reservations, changes in the number of people can be made up to 3 hours before your visit on the day of the reservation. Changes made after 3 hours before the reservation or at the time of your visit will be charged 100% of the food (per person). Thank you for your understanding and cooperation.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.