Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
コースご予約のお客様について
団体様(10名様以上)の5日以内のキャンセルはご遠慮ください。やむなく、キャンセルされる場合はキャンセル料を頂戴しております。5日前キャンセルはお選びいただいたコースの50%、前日からのキャンセルはお選びいただいたコースの80%を頂戴いたします。また、団体様以外のキャンセルにつきましては前々日よりキャンセル料をお選びいただいたコースの50%を頂戴しております。
お席のみのご予約について
団体様(10名様以上)の5日以内のキャンセルはご遠慮ください。やむなく、キャンセルされる場合はキャンセル料を頂戴しております。5日前キャンセルはキャンセル料をおひとり様あたり2,000円頂戴いたします。また、団体様以外のキャンセルにつきましては前々日よりキャンセル料を頂戴しております。
(Translated by Google API)
For customers making course reservations, please refrain from canceling within 5 days for groups (10 people or more). If you have to cancel for unavoidable reasons, a cancellation fee will be charged. If you cancel 5 days in advance, a cancellation fee of 50% of the selected course will be charged, and if you cancel the day before, a cancellation fee of 80% of the selected course will be charged. In addition, for cancellations other than groups from two days before, a cancellation fee of 50% of the selected course will be charged. For reservations for seats only, please refrain from canceling within 5 days for groups (10 people or more). If you have to cancel for unavoidable reasons, a cancellation fee of 2,000 yen per person will be charged. In addition, for cancellations other than groups from two days before, a cancellation fee of 2,000 yen will be charged.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
- The cancellation fee will be automatically deducted from the registered card information.
