Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
■キャンセルポリシー■
この度はにくや大空へのご予約ありがとうございます。
ご予約確定の前に必ずご一読ください。
■予約の取り消し・変更について
ご予約のキャンセル・変更は、予約日より2日前の営業時間内(11:00~21:00)までにご連絡ください。TEL:0155-67-0294
■キャンセル料金
上記期間を過ぎてのキャンセルでは、以下のキャンセル料を請求させていただきます。
・2日前のキャンセル:無料
・前日キャンセルの場合:ご予約コースの70%
・当日のキャンセルor連絡なしでのキャンセル:ご予約コースの100%
■ご予約日の遅れについて
当日のご予約時間に遅れてしまう際は、早めのご連絡をお願いします。
ご予約時間より60分過ぎてしまった場合、自動でキャンセル処理をさせていただいております。その場合、キャンセル料は、当日キャンセルとして規定通り予約コースの100%を請求させていただきます。
■免責事項
予約日の天災・災害による当日キャンセルの場合、キャンセル料は請求致しません。
【体調管理について】
当店では、コロナウイルス感染拡大防止のため、検温をお願いしております。
(Translated by Google API)
■Cancellation Policy■ Thank you for your reservation with Nikuya Ozora. Please be sure to read it before confirming your reservation. ■Reservation cancellation/changes To cancel or change a reservation, please contact us during business hours (11:00-21:00) two days before the reservation date. TEL:0155-67-0294 ■Cancellation fee If you cancel after the above period, you will be charged the following cancellation fee.・Cancellation 2 days in advance: Free ・Cancellation the day before: 70% of the reservation course ・Cancellation on the day or without notice: 100% of the reservation course ■About late reservation date If you are late for the reservation time on the day If this happens, please contact us as soon as possible. If 60 minutes have passed from your reservation time, we will automatically cancel your reservation. In that case, 100% of the reserved course will be charged as a cancellation fee for same-day cancellation. ■Disclaimer If you cancel on the day of your reservation due to a natural disaster or disaster, we will not charge a cancellation fee. [Regarding health management] To prevent the spread of coronavirus infection, we will ask you to take your temperature.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.