Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
⚫︎キャンセルされる場合は、予約当日までにご連絡をお願いいたします。
⚫︎ご連絡なしに予約時間の15分を過ぎた場合は、誠に勝手ながら、
無断キャンセルとさせていただきます。予めご了承ください。
※コース料理をご注文されていた場合、予約金額の100%をご請求いたします。
⚫︎予約時間時遅れる場合について
交通事情や突然のトラブルなどのご事情で予約時間に遅れる場合は、
判明した時点でご連絡くださると、とても助かります。
(Translated by Google API)
⚫︎If you wish to cancel, please contact us by the day of your reservation. ⚫︎If you arrive 15 minutes after your reservation time without contacting us, we will cancel your reservation without prior notice. Please note. *If you order a course meal, 100% of the reservation amount will be charged. ⚫︎If you will be late for your reservation time If you will be late for your reservation time due to traffic conditions or sudden troubles, it would be very helpful if you could contact us as soon as you know.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.